Terms & Conditions relating to the sale of products to you.

Please take the time to review our terms and conditions relating to sales that governs purchases of goods or services that you make from this website. The Privacy Policy sets forth our standard and practices in compliance with the statutes and regulations of the UK, the European Union and of all applicable treaties now in force.

Introduction

In this section, the owners and operators of this website provide to you the terms and conditions relating the sale of products to you from and through this website. The terms and conditions presented herein are done so in compliance with all applicable laws of the United Kingdom and the European Union.

Contract for sale of goods and/or services

A contract will be deemed to exist between the owners and operators of this website and any duly authorized purchaser at the point in time that the owners and operators of this website transmits a confirmation email to the purchaser. The order submitted by any purchaser is deemed to be an offer to purchase products and/or services designated within the order itself. Acceptance occurs at the point in time that the owners and operators of this website transmit the aforementioned confirmation email to the purchaser.

Any products that may have been ordered by a purchaser but which are not included in the confirmation email transmitted from the owners and operators of this website shall be deemed not to be a part of any contract.

Pricing and availability of products and services

The owners and operators of this website shall make their best efforts to provide accurate and up to date information about product and/or service availability on this website. Furthermore the images supplied on the product description pages are merely an example of the product available and the actual product which you receive upon delivery may vary from this image.

Dispatch estimates provided to purchasers at the time of a sales transaction are estimates only.

As any order is processed, the purchaser shall be advised of any products and/or services that are determined to be unavailable with all deliberate speed.

The owners and operators of this website endeavour always to ensure that product and/or pricing is accurate at all times. Should a product and/or service be incorrectly priced for one reason or another, the owners and operators will do as follows:
a. If the product’s price is lower than that advertised on the website, the product will be sold to the purchaser at the lower price.
b. If the product’s price is higher than that advertised on the website, the purchaser shall have the option of purchasing the product at the higher price or shall have the option of rejecting the same.
More specific information can be found on the Pricing and Availability Guide.

Minors

You must be over the age of eighteen years in order to purchase products and/or services from this website.

Affiliated companies and marketing

From time to time, the owners and operators of this website may provide links and/or advertisements regarding the products and services offered by affiliated businesses. The owners and operators of this website are not responsible for evaluating the products and/or services offered by these affiliated enterprises. We do not warrant, guarantee or endorse any of these products and/or services. Additionally, the owners and operators of this website assume no responsibility or legal and equitable liability whatsoever for the actions, advertisements, products or services of these affiliated third parties.

Ingredient & Nutritional Information Disclaimer

Please note that whilst we take every care to ensure the product information displayed on our website is correct, product recipes are regularly changed and this may affect nutrition and allergen information therefore you should always check product labels and not rely solely on the information presented on the website.

Agreement to electronic communication

By accessing this website, you agree and consent to receive electronic communications from the owners and operators of this website and their agents. All agreements, notices, disclosures and other communications will be transmitted to you electronically. In no way will electronic communications be deemed to alter or amend any rights guaranteed to you by any applicable statute or regulation.

Losses

The owners and operators of this website will be responsible for any losses you suffer as a result of any breach of these conditions by the owners and operators of this website if the losses were reasonably foreseeable to both you and us when you commenced using the website or at the point in time when a contract for the sale of goods or services was formed. The owners and operators of this website (and their agents) will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods was formed.

The owners and operators of this do not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty as required by law.

Changes, alterations and variances

The owners and operators of this website reserve the right to make changes to this website, and to its policies at any time. You will be subject to the policies and terms and conditions in force at the time that you access and use this website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition. This provision on changes, alterations and variances is presented in compliance with all applicable statutes and regulations.

Events and circumstances beyond our control

The owners and operators of this website will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Applicable law and governing jurisdiction. These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Customs

When ordering goods from this website for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. The owners and operators of this website we have no control over these charges and cannot predict what they may be at any time. Sheffs can’t and will not accept responsibility for orders that are delayed or stopped by local customs and/or border control.

Returns

Any returns must be made within 7 days of receiving your product. The products must be returned in their original condition.

Cancellations

Requests for cancellations must be made before 11am the day before your Dispatch Date – see your Order Confirmation email and Order History for details.

Please make sure you are happy with your basket before making payment and completing your order. Please check your Order Confirmation email to review the details of the order that you have submitted. Sheffs cannot be held liable for acting in good faith on incorrect information received.

Changes to Delivery whilst Goods are In Transit

DPD offers our customers an opportunity to change delivery date and/or address whilst goods are in transit. PLEASE NOTE that we package and dispatch goods in good faith based on information received at time of purchase. Any changes submitted to DPD after dispatch could effect the condition in which the goods are received. Eg, frozen goods packaged for a 1-day transit will thaw out if the delivery date is extended after dispatch. Changes to Delivery Address usually create a 24-hour delay to delivery since the package needs to be returned to a sorting depot to be relabelled, resorted, and reallocated for delivery. Sheffs will not be lliable for goods spoiled or lost due to additional delivery instructions communicated by customers to DPD after dispatch. If you need to change delivery details whilst your order is already in transit, please contact us in the first instance on TBC or at hello@sheffs.co.uk

Royal Mail – PLEASE NOTE that we package and dispatch goods in good faith based on information received at time of purchase, and we are unable to change any delivery information with respect to Royal Mail shipping once goods have been dispatched. However, we can usually amend delivery address details prior to dispatch if we are notified immediately the order is submitted – contact us on TBC or hello@sheffs.co.uk.

Contact information:

Barry Confections LTD T/A Sheffs
Unit 28 Wentloog Buildings
Cardiff
CF3 1TH

Tel TBC (9am-5.30pm)
Email hello@sheffs.co.uk

Order confirmation

If you do not receive confirmation from us your order may not have been received. Please contact us by telephone.